Privacy Policy

Website Privacy Information

Your privacy is very important to us. This privacy statement is designed to provide information about the privacy and data collection practices for the website: www.broadheadtechnology.com. This Website is operated by Broadhead Technology and Word &Web.

We are thoughtful about the personal information we ask you to provide over the Internet, and the personal information that we collect about you through the operation of our services.
We store personal information for only as long as we have a reason to keep it.
We aim for full transparency on how we gather, use, and share your personal information.

Broadhead Technology is a U.S. based small business that sells equipment, supplies and consulting for anodizers. Our products are currently available in the U.S. and Canada.

If you have questions or concerns regarding this statement, please contact our website coordinator at [email protected] or by postal mail to:

Word & Web
PO box 106
Hardwick, VT 05843

Identifying Information

In general, you can visit our Website without telling us who you are or providing any information about yourself. In some areas of the Website, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Broadhead Technology requests identifying information when you:
Place an order.
Provide feedback to an online survey or tell us about an idea or suggestion.
Participate in a rebate program, contest, or other promotional offer.
Request a special service
Request information from customer service.

In these instances, Broadhead Technology may ask for your name, address, email address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to “unsubscribe” to these mailings at any time.

What Broadhead Technology Will Do With Your Information

If you choose to give us personal information for any of the purposes above, this information is retained by Broadhead Technology and will only be used by Broadhead Technology to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at one of the address above. We will promptly correct any information found to be incorrect.
Credit Card Security
We know customers are concerned about credit card security. We use PayPal, one of the world’s largest online payment services. If you choose to use a PayPal account to purchase our products, your personal credit card information will not be given to Broadhead Technology and consequently we will not store that information.

What Others May Do With Your Information

Broadhead Technology does not share, rent, or sell any personally identifying information provided through our Website (such as your name, email address, or shipping address) to any outside organization for use in its marketing or solicitations. From time to time Broadhead Technology may use agents or contractors who will have access to your personal information to perform services for Broadhead Technology (such as Website maintenance), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Broadhead Technology. In addition, Broadhead Technology may also share aggregate information about its customers and its Website visitors to advertisers, business partners, and other third parties. None of this information, however, will contain personal, identifying information about our users.

Third Party Links

Broadhead Technology does provide links to other websites. Other Internet websites and services have separate privacy and data collection practices. Once you leave the Broadhead Technology Website, we cannot control, and have no responsibility for, the privacy policies or data collection activities at another site.

Cookies

At times, we will use a feature on your web browser to send your computer a “cookie”. We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Website, and to give you better, more personalized service while in our Website. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Website will not function if you refuse cookies. These areas of our Website will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children’s Privacy Protection

Broadhead Technology is sensitive to the heightened need to protect the privacy of children under the age of 13. While we do not believe any of the material on our Website is objectionable, our Website is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will promptly remove this information from our database unless we are legally obligated to retain such information.
Changes to this Policy

This Privacy Policy is effective from October 30, 2018. Broadhead Technology may make minor changes to its Privacy Policy from time to time. Broadhead Technology encourages visitors to frequently check this page for any changes to our Privacy Policy.

Contacting Us

If you have any questions about our Privacy Policy and/or the practices of our Website, you can write to:
Word & Web
PO box 106
Hardwick, VT 05843
[email protected]